Lightspeed OnSite keeps crashing

You may experience this issue if the server is connected to the network via WiFi. Ideally all computers will be connected through ethernet but it is recommended to at least connect the server computer with a cable to the network and leaving WiFi off like so: 

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• Genius is not working or is disconnecting

  On the Genius terminal type 000 and press the green button, enter the password 9416557, jot down the IP address then press the red button to go back to idle screen. Back in Lightspeed OnSite go to Tools menu then go to Setup > Basics > Payment ...

• Lightspeed Onsite Email Receipts

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• What browser should I use with Lightspeed Retail?

  We recommend using Firefox for use with Lightspeed Retail, please click here to download it. 

• Returns from Shopify in Lightspeed

  When someone returns an item on Shopify, a return invoice should be created inside of lightspeed. You would apply the "Shopify" payment method to that return. If an invoice is not automatically created, you can find the original sale in Lightspeed ...