What browser should I use with Lightspeed Retail?

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• Connecting Genius Terminal

  Install the Cayan security certificate on your computer so that Lightspeed Retail can communicate with the payment terminal. Install the certificate on every computer that you use for processing Lightspeed Retail sales.   On your computer in Firefox ...

• Lightspeed Onsite Email Receipts

  You can configure OnSite with your mail server details so that you can send email receipts from the POS. The outgoing mail server can be the one you use for your store’s email and website, or it can be another email service such as Gmail. To ...

• Lightspeed OnSite keeps crashing

  You may experience this issue if the server is connected to the network via WiFi. Ideally all computers will be connected through ethernet but it is recommended to at least connect the server computer with a cable to the network and leaving WiFi off ...

• Returns from Shopify in Lightspeed

  When someone returns an item on Shopify, a return invoice should be created inside of lightspeed. You would apply the "Shopify" payment method to that return. If an invoice is not automatically created, you can find the original sale in Lightspeed ...