Requesting access to their back office

Requesting access to their back office

If we need access to their store's theme settings to provide support, send this email as a response to their request:
Hello,

We would love to help out. In order for us to provide support, we will need you to create a user for us in the back office of your store. You can do this by going to Settings > Users (under General Settings column) > Add User.

  • Please use support@streamlineretail.com for the user email
  • Check permissions 'Design' and 'Content'
  • Set an expiration date two weeks from the time you set up the user

Thank you,
{{ Name }}

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