My Dymo label printing is not working
Please make sure the printer is being shared on the network if the printer in question is connected to another computer, also make sure the Dymo label printer is added to the client computer. If the printer is added, connected and shared then try restarting both the Onsite client computer and the Onsite server computer.
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Genius is not working or is disconnecting
On the Genius terminal type 000 and press the green button, enter the password 9416557, jot down the IP address then press the red button to go back to idle screen. Back in Lightspeed OnSite go to Tools menu then go to Setup > Basics > Payment ...
Setting up a Star LAN receipt printer on a PC
LAN Download the Windows installer. Right-click the driver file and select Extract All. Navigate to the file, click Autorun.exe file, and click Run > Installation and do a typical install. When the installation is complete, go to Start > All Programs ...